Communications with Stakeholders: An Expert Panel Discussion Webinar

Learn best practices for communicating with stakeholders under a variety of circumstances. Our panel of experts will show you what best to say—and, more importantly, what not to say.

• What Do We Mean by “Stakeholders”?
  – Investors and shareholders
  – Employees
  – Customers
  – Suppliers
  – Regulators
  – Community
  – Activists and special interest groups
  – Industry associations
• Types of Communication
  – Proactive/reactive
  – Crisis
  – Written
  – Verbal
  – Recorded video/audio
  – Formal/informal
  – Scripted/unscripted
• Means of Communication
  – Form 8-K and other SEC filings
  – Press releases and media interviews
  – Earnings calls
  – Conference presentations
  – Social media
  – 1:1 investor/shareholder calls
  – Calls with regulators
  – Employee events and announcements
  – Community events
• Considerations
  – Who is the audience?
  – What are the key message points?
  – What not to say
  – Is a response or follow-up required?
  – Should legal counsel be present?
  – Regulation Fair Disclosure requirements
• Prickly Topics
  – Poor quarterly and mid-quarter earnings
  – Litigation
  – Regulatory actions, compliance violations
  – Executive, board member resignations, terminations
  – Accounting restatement
  – Shareholder and activist proposals
  – Environmental, Social, Governance (ESG) matters